Cancellation Policy
Cancellation by the Client
- A minimum of fourteen (14) days notice is required for cancellation of bookings by the Client.
- For long weekends, public holidays and Christmas or if the stay falls over a long weekend, a minimum of twenty one (21) days notice is required.
- Where this policy is not met, a cancellation fee equal to 25% of the tariff will be charged.
- Cancellations made within 24 hours of arrival or after arrival, will be charged at 50% of the tariff for the duration booked.
- If the apartment can be re-let for the cancelled period, then the cancellation fee will be refunded less an administration fee of $40.00.
Cancellation by the Property Owner
- A minimum of thirty (30) days notice is required for cancellation of bookings by the Property Owner.
- All funds paid by the Client to Shortstay Properties Pty Ltd ("Shortstay Properties") will be refunded to the Client in this instance.
- Shortstay Properties does not undertake to find alternative accommodation for the Client if a cancellation by the Property Owner occurs.
Secure Pay
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Validity of Rates
All prices listed on this website are in Australian Dollars (AUD$).
Accommodation costs are for property accommodation only. Prices are inclusive of the Australian Goods and Services Tax. Prices over accommodation block out periods may alter from the prices advertised. Contact us for further details.
Accommodation reservations are accepted by Shortstay Properties Pty Ltd ("Shortstay Properties") as agent for the Owner of the Property. The following terms and conditions apply to all reservation bookings made by Shortstay Properties.
The rental contract is between the Client and the Owner of the Property for which the accommodation booking is made and is subject to the terms and conditions outlined below and as stated in the booking conditions for each individual property. The contract for accommodation is not effective until Shortstay Properties sends the Client written confirmation of the booking. The Client acknowledges that Shortstay Properties is acting as a booking agent for the Owner only and not as a principal.
Accommodation prices detailed on this internet site are provided and coordinated by Shortstay Properties. Shortstay Properties has taken due care and responsibility to verify and check all information on www.shortstay.com.au at the time of compilation. However, it accepts no responsibility for any inaccuracy or misdescription contained in this publication or information as so supplied.
Shortstay Properties does not accept responsibility for any changes in price variation of services shown. All services and prices are subject to change without notice.
All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Maps are not to scale.
Deposits
Where bookings are made for more than 30 days in advance, a minimum deposit of 50% of the total accommodation cost is required to confirm a booking. Full payment is required 28 days prior to arrival. If the booking is made 30 days or less before arrival the full tariff is required to confirm the Booking. Please proceed to our "Secure Payment" form to submit credit card details.
All monies received by Shortstay Properties are held in Trust until the rental contract has been completed. In the event of a cancellation, funds will be refunded in accordance with our Cancellation Policy.
Funds will be forwarded to the Property Owner at the end of the month following completion of the rental contract, minus a 10% Booking Fee.
Rental Contract
Accommodation reservations are accepted by Shortstay Properties Pty Ltd as agent for the Owner of the Property. The terms and conditions stated above apply to all reservation bookings made by Shortstay Properties.
The rental contract is between the Client and the Owner of the Property for which the accommodation booking is made and is subject to the terms and conditions outlined below and as stated in the booking conditions for each individual property. The contract for accommodation is not effective until Shortstay Properties sends the Client written confirmation of the booking. The Client acknowledges that Shortstay Properties is acting as a booking agent for the Owner only and not as a principal.
Accommodation prices detailed on this internet site are provided and coordinated by Shortstay Properties. Shortstay Properties has taken due care and responsibility to verify and check all information on www.shortstayproperties.com.au at the time of compilation. However, it accepts no responsibility for any inaccuracy or misdescription contained in this publication or information as so supplied.
Shortstay Properties does not accept responsibility for any changes in price or variation of services shown. All services and prices are subject to change without notice.
All maps, photographs, illustrations and computer-based graphics are included for general purposes only and are not always indicative of the subject matter. Maps are not to scale.